The Average Jane or Joe will require various repair technicians for their home over the span of a lifetime. One of the more important—especially here in San Jose, CA, where the weather is warm and sunny two-thirds of the time—is an AC repair person.
Follow this guide to choosing the best technicians for your air conditioning repairs:
- Ample Experience
This is your home, and you will need to know that whoever you choose has the experience to provide quality work. Do your research: how many years has the company he or she works for been in successful operation? It is important to be sure the crew you hire employs technicians with experience, training, and/or apprenticeships. - Exceptional Reputation
Ask around and search online for strong, local references. Your coworkers and neighbors can be excellent references. Check out online testimonies whenever available and local ratings on sites such as Also, do not be afraid to ask for a list of references (or website where feedback has been shared). - Proper Certification
The company you choose should be able to provide proof they are licensed by the California State License Board. Ask. - Affordability
Cheap is not always better. And, to be frank, the most expensive is not always better. You should work within your means while balancing the necessity of your repairs. Be wary of potential inexperienced technicians who may offer an extremely discounted rate to earn your business. - Expect an Estimate AFTER an In-Home Inspection
This should be evaluated by an in-home inspection of the AC unit (which should include checking your air ducts) to determine the exact issues and expected cost and time for repairs. Obtain this estimate before you agree to anything or allow work to begin. - Adaptability
Find a company with technicians who can work with all major AC units. Further, a company with experience in new construction, retrofits, change-outs, and top-outs is the way to go. This will save you time in the long-run. - Follow Your Gut
You know when something does not feel right for you. And that’s OK! Again, you need to do what is best for your home, your family, your bank account, and your peace of mind. If you do not have a good feeling when you meet with a technician for an estimate on your AC unit to discuss repairs, move on. He/she should be someone who makes you feel confident in his/her abilities and assured of the money you spend to get your AC back up and running like new.
Consider Pelle Heating & Air Conditioning for service you can trust to meet all of your expectations. Put us to the test against this checklist and let our crew make this annoying repair process as easy on you as possible. We will ensure you fully understand (in Average Jane and Joe language) all your options without any obligation. We have been providing air conditioning repairs in San Jose CA area since 2002 and would be proud to earn your business.
Pelle Heating & Air Conditioning
3751 Charter Park Court #D
San Jose, CA 95136
Office:(669) 219-8957
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